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McAffee
Adding Your Email Server as a Trusted Site

In order to send and receive mail from the hosting server's mail client, you must edit the McAfee™ firewall, to allow communication. To do this, you will need follow the steps outlined below:

  1. Right click on the McAfee™ icon in the tool bar (next to the computer clock).

  2. Choose "Open Security Center", the McAfee™ program should appear.

  3. From the "Security Center", choose "Personal Firewall".

  1. Click on "Utilities".

  1. Click on "Trusted and Banned IP", and the trusted and banned IP window will appear.

6. Make sure that you are on the "Trusted IP Addresses" tab.
 
Click on "Add" to add an IP address, and the "Add IP Address" window will appear.

 

7. In the IP address box, enter the NUMBERS GIVEN TO YOU BY
    YOUR WEBMASTER. 

Example:  65.36.164.94 In the Description box enter mail.yourwesite.com (or whatever name you like) and click "OK".

If you didn't receive the mail IP address from your webmaster, you can PING the mail client for the IP. 

8.  Close all McAfee™ windows. This procedure should allow
     communication between your mail browser and the mail
     server for your website.

 

How to PING and search for the IP address of your mail server.

1.Click The START button in the Task Bar.

2.Trace to ACCESSORIES

3.Trace to and Click on COMMAND PROMPT

4.Don't worry about what is typed in the window.  Immediately
   after the > start typing the following:

ping mail.mywebsite.com (put a space between the word ping and mail)  (replace mywebsite.com with your website address) 

The numbers that show in in the position highlighted with the yellow box below are the numbers you need to put in for the trusted site.

 


Click the image for larger view.

  


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